Most Frequently Asked Questions

We’ve collected the most common questions from our community. If you don’t see what you’re looking for, just reach out — we’re always happy to help.

Do your jewelry pieces really have healing or spiritual properties?

How should I choose the right gemstone/energy piece for me?

How do I take care of my jewelry?

Can I wear my jewelry every day?

Can I return or exchange my order?

What if I simply don’t like my item?

About Our Jewelry & Energy

What makes your jewelry different?

What materials carry the energy behind your pieces?

Do the pieces have spiritual or healing properties?

How do I know which size to pick?

About Order, Shipping & Delivery

What is your refund policy?

Do you ship internationally?

Can I track my package?

How much is shipping?

How long does shipping take?

How do I return an item?

Do I need to pay for return shipping?