Got Questions? We’re Here to Help!

Our jewelry is inspired by Tibetan traditions, ancient wisdom, and spiritual symbolism. Many people say they feel calmer, more focused, or more energized when wearing them. While we don’t promise “magical cures,” each piece is designed to help you set intentions and carry positive energy with you every day.

When choosing your gemstone or energy piece, you can think about it from a few different angles:

• Material & Energy — Each stone or material carries its own vibration. For example, Aromatherapy Beads are often linked to tranquility and relaxation, while Red Agate is seen as a stone of vitality and inner strength.
• Color & Intuition — Many people feel naturally drawn to certain colors. Trust that pull — often the stone that “calls” you is the one you need most.
• Five Elements — In Eastern wisdom, gemstones also connect to the elements of Wood, Fire, Earth, Metal, and Water. Choosing according to your element can help bring balance to your energy.
  

Still not sure? Don’t worry — we created a short FIVE ELEMENTS Quiz that guides you step by step to find the piece that best matches your personality, energy, and goals.

To keep your jewelry beautiful and energetically strong, here are some simple care tips:

Crystal & Gemstone Jewelry

• Avoid long contact with water or harsh chemicals.
• Cleanse every 1–2 weeks with moonlight, Tibetan incense, or sound bowls.
• Recharge on a selenite plate, clear quartz, or in gentle morning sunlight.

Aromatherapy Bead Bracelets

• Keep away from water to preserve fragrance and texture.
• Avoid perfumes, detergents, and heat.
• Purify with Tibetan incense smoke 3–7 times.
• Wipe gently with a dry soft cloth only.

For detailed care guidance, please check each PRODUCT DETAIL PAGE. You’ll also receive a CARE CARD with your order, showing step-by-step rituals for your specific piece.

Yes, most of our pieces are designed for everyday wear. Just be mindful to remove them before swimming, showering, or exercising.

Absolutely! All orders (excluding sale items and custom collections) are eligible for a full refund or exchange within 30 days of purchase with valid proof of purchase.Please note:For hygienic and safety reasons, opened or used items from our fragrance and candle collections are non-returnable.Jewelry damaged from regular wear is not eligible for exchange.If you've exchanged a product once, it is no longer eligible for a refund.No matter the reason—wrong size, product arrived damaged, or simply changed your mind—we’re happy to help with a return or exchange. Returns are processed within 5–7 business days of receiving your item.

We understand! That’s why we offer a 30-Day Satisfaction Guarantee. If your item doesn’t meet your expectations, just contact us to start a return.

Each piece blends Tibetan-inspired design with modern craftsmanship. Beyond beauty, they’re created to carry meaning and help you feel more connected to your intentions.

We work with a curated selection of gemstones, each carrying its own meaning—like Red Agate for Vitality, Amethyst for Spirituality, Citrine for Wealth, and more. You can explore the full gemstone guide on our Homepage. If you’re not sure which one suits you best, try our quick FIVE ELEMENTS Quiz to find your perfect match.

They’re inspired by ancient wisdom and symbolism. Many people feel calmer, luckier, or more balanced wearing them. While they’re not medical treatments, they can be powerful reminders of your goals and inner strength.

Most of our jewelry is one-size, which fits the vast majority of people. Many designs are also adjustable, making them easy to wear comfortably. If you’re still unsure, feel free to reach out to our customer care team — we’ll be happy to guide you.

At Mantra Flow, your satisfaction is our top priority.· 30-Day Return Policy· 30-Day Satisfaction GuaranteeWhether you're placing an order or requesting a return, we're committed to making every moment with us a positive one. That’s why we promise to go above and beyond to deliver exceptional products and customer experience.

Yes, we ship worldwide. Shipping times vary depending on your country.

Absolutely. Once your order ships, you’ll receive a tracking link by email.

We offer free shipping on all orders over $99. For orders under that amount, shipping costs will be calculated at checkout based on your location.

Because each piece is carefully made to order, we need a little time to craft it just for you. Production usually takes 1–2 weeks, and once it’s ready, we’ll ship it right away.

• Domestic orders: typically arrive within 3–7 business days after shipping.
  
• International orders: may take 7–15 business days, depending on customs and local carriers.
  

As soon as your package is on the way, you’ll receive a tracking link so you can follow its journey to you.

Please email us at contact@themantraflow.com with your return request.We’ll respond within 24–48 hours with the return instructions and address.

✔ Items must be unused to qualify for a return.
✔ Original packaging is preferred for a smooth process.
✔ Once we receive your return, we’ll process your refund or exchange immediately.

Refunds will be issued within 1–2 days of receiving the returned item.Refunds are processed through the original payment method (credit card or PayPal).Credit card refunds may take up to 5 business days to appear in your account.⚠️ To avoid lost packages, please contact us within 30 days of receiving your item.

Yes, return shipping costs are the customer’s responsibility.You may use any shipping carrier of your choice.For your protection and peace of mind, we strongly recommend using a tracked shipping service.